How To Fix /PICM/UI000 - Enter a resolution date not earlier than the object creation date

SAP Error Message - Details

• Message type: E = Error

• Message class: /PICM/UI -

• Message number: 000

• Message text: Enter a resolution date not earlier than the object creation date

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PICM/UI000 - Enter a resolution date not earlier than the object creation date ?

  The SAP error message /PICM/UI000 Enter a resolution date not earlier than the object creation date typically occurs in the context of incident management or service request handling within the SAP system. This error indicates that the resolution date you are trying to enter is earlier than the date when the object (incident or service request) was created. 
  Cause:
  
  Incorrect Date Entry: The user may have mistakenly entered a resolution date that is earlier than the creation date of the incident or service request.
  System Configuration: There may be specific configurations or validations in place that enforce this rule to ensure that resolution dates are logically consistent.
  Data Migration Issues: If data has been migrated from another system, there may be inconsistencies in the date formats or values.
  
  Solution:
  
  Check Dates: Verify the creation date of the incident or service request. Ensure that the resolution date you are entering is equal to or later than this date.
  Correct the Entry: If you find that the resolution date is indeed earlier, update it to a valid date that meets the requirement.
  Review System Settings: If you believe the error is occurring incorrectly, review the system settings or consult with your SAP administrator to ensure that the date validation rules are correctly configured.
  Consult Documentation: Refer to SAP documentation or help resources for additional context on date handling in the specific module you are working with.
  User Training: If this is a recurring issue, consider providing training or guidelines for users on how to correctly enter dates in the system.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Transaction Codes: Familiarize yourself with relevant transaction codes (like SOLMAN_WORKCENTER, CRMD_ORDER, etc.) that may be involved in incident management.
  User Roles: Ensure that users have the appropriate roles and permissions to make changes to incident or service request records.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  If the problem persists after following these steps, it may be beneficial to reach out to SAP support or your internal IT support team for further assistance.