How To Fix PIC01811 - Error while closing SQL connection: &1&2&3&4

SAP Error Message - Details

• Message type: E = Error

• Message class: PIC01 - Parts Interchangeability Message Class

• Message number: 811

• Message text: Error while closing SQL connection: &1&2&3&4

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Restart the XPRA.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PIC01811 - Error while closing SQL connection: &1&2&3&4 ?

  The SAP error message PIC01811, which indicates "Error while closing SQL connection: &1&2&3&4," typically arises when there is an issue with the database connection in an SAP system. This error can occur for various reasons, including network issues, database server problems, or configuration errors.
  Causes:
  
  Network Issues: Problems with the network connection between the SAP application server and the database server can lead to this error.
  Database Server Problems: The database server may be down, overloaded, or experiencing performance issues.
  Configuration Errors: Incorrect configuration settings in the SAP system or the database can lead to connection issues.
  Resource Limitations: The database may have reached its limit for open connections or other resources.
  Timeouts: If a connection takes too long to close, it may time out and trigger this error.
  
  Solutions:
  
  Check Database Status: Ensure that the database server is up and running without any performance issues. You can check the database logs for any errors or warnings.
  Network Connectivity: Verify the network connection between the SAP application server and the database server. Check for any firewalls or network configurations that might be blocking the connection.
  Review Configuration: Check the configuration settings in the SAP system (e.g., database connection parameters) to ensure they are correct.
  Monitor Resource Usage: Use database monitoring tools to check for resource limitations, such as the maximum number of connections allowed. If limits are reached, consider increasing them or optimizing the application to use fewer connections.
  Increase Timeout Settings: If timeouts are causing the issue, consider increasing the timeout settings for database connections in the SAP system.
  Restart Services: If the issue persists, restarting the SAP application server or the database server may help resolve transient issues.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to this error. SAP frequently releases updates that address known issues.
  Database Documentation: Refer to the documentation for the specific database you are using (e.g., Oracle, SQL Server, HANA) for troubleshooting connection issues.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis team or database administrator for further investigation.