How To Fix PI012 - Request & cannot be released in the background

SAP Error Message - Details

• Message type: E = Error

• Message class: PI - CTS Connections to External Tools (Correction Requests etc.)

• Message number: 012

• Message text: Request & cannot be released in the background

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PI012 - Request & cannot be released in the background ?

  The SAP error message PI012 ("Request & cannot be released in the background") typically occurs in the context of the SAP transport management system (TMS) when there is an issue with releasing a transport request in the background. This error can arise due to various reasons, and understanding the cause is essential for finding a solution.
  Causes of PI012 Error
  
  
  Missing Authorizations: The user attempting to release the transport request may not have the necessary authorizations to perform the action in the background.
  
  
  Transport Request Status: The transport request may be in a status that does not allow it to be released, such as being locked or already released.
  
  
  Background Job Configuration: There may be issues with the background job configuration or the job itself that prevent the request from being processed.
  
  
  System Configuration: There could be system configuration issues or inconsistencies in the transport directory.
  
  
  Transport Directory Issues: Problems with the transport directory or the transport files can also lead to this error.
  
  
  Solutions
  
  
  Check Authorizations: Ensure that the user has the necessary authorizations to release transport requests. You can check the user's roles and authorizations in transaction SU53 or SUIM.
  
  
  Verify Transport Request Status: Use transaction SE09 or SE10 to check the status of the transport request. Ensure that it is not locked and is in a state that allows it to be released.
  
  
  Release Manually: If the background release fails, try to release the transport request manually in the foreground using transaction SE09 or SE10.
  
  
  Check Background Job Logs: If the release is being attempted as part of a background job, check the job logs in transaction SM37 for any errors or issues that may have occurred during execution.
  
  
  Review Transport Directory: Ensure that the transport directory is correctly configured and that there are no issues with the transport files. You can check the transport directory settings in transaction STMS.
  
  
  Consult SAP Notes: Look for relevant SAP Notes that may address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
  
  
  System Restart: In some cases, a system restart may resolve temporary issues affecting the transport system.
  
  
  Related Information
  
  
  Transaction Codes: 
  
  SE09: Transport Organizer
  SE10: Transport Organizer (Extended)
  SM37: Job Monitoring
  STMS: Transport Management System
  
  
  
  SAP Notes: Search for SAP Notes related to transport issues or the specific error message PI012 in the SAP Support Portal.
  
  
  Documentation: Review SAP documentation on transport management for best practices and troubleshooting steps.
  
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis team or consult SAP support for further assistance.