How To Fix PHIL123 - Correspondence types do not match

PHIL123 - Overview

• Message type: E = Error

• Message class: PHIL - Singapore and the Philippines

• Message number: 123

• Message text: Correspondence types do not match

What causes this issue?

The offical receipt was originally created by a different
correspondence type, either SAPP1 or SAPP2.

How to fix this error?

To print the official receipt, use a different print program.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PHIL123 - Correspondence types do not match ?

  The SAP error message PHIL123, which states "Correspondence types do not match," typically occurs in the context of processing correspondence in SAP systems, particularly in modules related to Human Capital Management (HCM) or Payroll. This error indicates that there is a mismatch between the correspondence types being used in a specific transaction or process.
  
  Cause:
  
  
  Mismatch in Correspondence Types: The error usually arises when the correspondence type defined in the system does not match the expected type for the transaction being processed. This could happen if:
  
  The correspondence type is incorrectly configured.
  The correspondence type used in the document or transaction does not align with the type expected by the system.
  There are changes in the configuration that have not been properly updated in related documents.
  
  
  
  
  Configuration Issues: If the correspondence types are not set up correctly in the customizing settings, it can lead to this error.
  
  
  Data Entry Errors: Manual entry errors when specifying correspondence types