How To Fix PFM_EA_PS043 - The settlement document of the payment authorization is cancelled


SAP Error Message - Details

  • Message type: E = Error

  • Message class: PFM_EA_PS -

  • Message number: 043

  • Message text: The settlement document of the payment authorization is cancelled

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message PFM_EA_PS043 - The settlement document of the payment authorization is cancelled ?

    The SAP error message PFM_EA_PS043, which states "The settlement document of the payment authorization is cancelled," typically occurs in the context of payment processing and financial transactions within the SAP system. This error indicates that the settlement document associated with a payment authorization has been cancelled, which prevents further processing of the payment.

    Cause:

    1. Cancellation of Settlement Document: The primary cause of this error is that the settlement document linked to the payment authorization has been cancelled. This could happen due to various reasons, such as:

      • Manual cancellation by a user.
      • An error in processing that led to the cancellation.
      • Changes in the underlying transaction that necessitated the cancellation of the settlement.
    2. Inconsistent Data: There may be inconsistencies in the data related to the payment authorization and its associated settlement document.

    3. System Configuration Issues: Incorrect configuration in the payment processing module or related settings may lead to this error.

    Solution:

    To resolve the error PFM_EA_PS043, you can take the following steps:

    1. Check the Settlement Document:

      • Verify the status of the settlement document associated with the payment authorization. You can do this by navigating to the relevant transaction in SAP and checking the document status.
      • If the document is indeed cancelled, you may need to create a new settlement document or reprocess the payment authorization.
    2. Recreate the Payment Authorization:

      • If the settlement document is cancelled and cannot be reinstated, you may need to recreate the payment authorization. Ensure that all necessary details are correctly entered.
    3. Review Transaction History:

      • Check the transaction history for any changes or cancellations that may have occurred. This can help identify the root cause of the issue.
    4. Consult with Your SAP Support Team:

      • If you are unable to resolve the issue, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in financial transactions. They can provide insights based on system logs and configurations.
    5. System Configuration Review:

      • If this error occurs frequently, it may be worth reviewing the configuration settings related to payment processing and settlement documents to ensure they are set up correctly.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as:
      • FBL1N: Vendor Line Item Display
      • FBL3N: G/L Account Line Item Display
      • FBL5N: Customer Line Item Display
      • FB03: Display Document
    • SAP Notes: Check for any SAP Notes related to this error message in the SAP Support Portal, as there may be patches or updates that address known issues.
    • Documentation: Review SAP documentation related to payment processing and settlement to understand the expected workflow and configurations.

    By following these steps, you should be able to diagnose and resolve the error message PFM_EA_PS043 effectively.

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