How To Fix PFM_01CA354 - HR payment authorizations locked by user &1

SAP Error Message - Details

• Message type: E = Error

• Message class: PFM_01CA - Generic messages for developments

• Message number: 354

• Message text: HR payment authorizations locked by user &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message PFM_01CA354 - HR payment authorizations locked by user &1 ?

  The SAP error message PFM_01CA354 indicates that a payment authorization is locked by a specific user (denoted by &1). This typically occurs in the context of HR (Human Resources) payment processing, where certain actions cannot be completed because the payment authorization is currently being held by another user.
  Cause:
  
  User Locking: The user who is currently processing or has processed the payment authorization has not released the lock. This can happen if the user is still in the transaction or if they have not properly completed their task.
  Session Timeout: If a user has left their session open for an extended period, the system may still consider the authorization locked.
  System Configuration: There may be specific configurations in the system that enforce locking mechanisms for payment authorizations to prevent concurrent processing.
  
  Solution:
  
  Identify the Locking User: Check the user ID mentioned in the error message (&1) to identify who is holding the lock.
  Contact the User: If possible, reach out to the user to ask them to complete their transaction or release the lock.
  Transaction SM12: Use transaction code SM12 to view and manage lock entries. You can check for the specific user and the locked object. If necessary, an administrator can delete the lock entry, but this should be done with caution to avoid data inconsistencies.
  Session Management: Ensure that users are properly logging out of their sessions after completing their tasks to prevent unnecessary locks.
  Review System Configuration: If this issue occurs frequently, it may be worth reviewing the system configuration related to payment authorizations and locking mechanisms to see if adjustments are needed.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (for lock entries), SM21 (for system logs), and SU01 (for user management).
  User Training: Provide training to users on how to properly complete and exit payment authorization processes to minimize locking issues.
  System Monitoring: Regularly monitor the system for lock entries and user sessions to proactively manage potential locking issues.
  
  If the problem persists after following these steps, it may be necessary to consult with your SAP Basis team or SAP support for further assistance.