How To Fix /PF1/REQ_AGENT060 - Order reject: invalid input - missing order reject reaction type.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /PF1/REQ_AGENT -

  • Message number: 060

  • Message text: Order reject: invalid input - missing order reject reaction type.

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /PF1/REQ_AGENT060 - Order reject: invalid input - missing order reject reaction type. ?

    The SAP error message /PF1/REQ_AGENT060 Order reject: invalid input - missing order reject reaction type typically occurs in the context of order processing, particularly when dealing with order management or workflow systems. This error indicates that the system is expecting a specific reaction type for an order reject action, but it has not been provided.

    Cause:

    1. Missing Configuration: The error often arises when the configuration for handling order rejections is incomplete or missing. The system requires a defined reaction type to process the order reject action.
    2. Incorrect Input: The input data for the order reject process may be incomplete or incorrectly formatted, leading to the absence of the required reaction type.
    3. Custom Development Issues: If there are custom developments or enhancements in the order processing logic, they may not be correctly handling the order reject scenarios.

    Solution:

    1. Check Configuration:

      • Navigate to the relevant configuration settings in SAP (usually found in the customizing transaction SPRO).
      • Ensure that the order reject reaction types are properly defined and assigned in the system.
      • Look for settings related to order management, workflow, or the specific module you are working with (e.g., Sales and Distribution, Production Planning).
    2. Review Input Data:

      • Verify the input data being sent to the order reject process. Ensure that all required fields, including the order reject reaction type, are populated correctly.
      • If you are using a custom program or interface, check the logic to ensure it is passing the necessary parameters.
    3. Debugging:

      • If the issue persists, consider debugging the process to identify where the input is failing. This may involve checking the function modules or methods that handle the order reject logic.
      • Look for any error logs or dumps that may provide additional context on the failure.
    4. Consult Documentation:

      • Review SAP documentation or notes related to order management and rejection processes. There may be specific notes addressing this error or providing guidance on configuration.
    5. Contact SAP Support:

      • If you are unable to resolve the issue through configuration or debugging, consider reaching out to SAP support for assistance. Provide them with details of the error, the context in which it occurs, and any relevant configuration settings.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as VA02 (Change Sales Order), VA03 (Display Sales Order), or others depending on your specific module.
    • SAP Notes: Search for SAP Notes related to order processing and rejection handling. These notes can provide insights into known issues and fixes.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can share their solutions.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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