How To Fix /PF1/REQ_AGENT032 - Request agent &1 / &2 / &3 status reset by forwarding status &4


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /PF1/REQ_AGENT -

  • Message number: 032

  • Message text: Request agent &1 / &2 / &3 status reset by forwarding status &4

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /PF1/REQ_AGENT032 - Request agent &1 / &2 / &3 status reset by forwarding status &4 ?

    The SAP error message /PF1/REQ_AGENT032 indicates that a request agent has had its status reset due to a forwarding status. This message typically arises in the context of SAP Process Integration (PI) or SAP Process Orchestration (PO) when dealing with message processing and request agents.

    Cause:

    The error message can occur due to several reasons, including:

    1. Network Issues: There may be network connectivity problems between the systems involved in the message processing.
    2. Configuration Issues: Incorrect configuration of the request agent or the integration scenario can lead to status resets.
    3. Timeouts: If a request takes too long to process, it may be reset due to timeouts.
    4. Resource Limitations: Insufficient resources (like memory or processing power) on the server can lead to issues with processing requests.
    5. System Errors: Internal errors or exceptions in the SAP system can also trigger this message.

    Solution:

    To resolve the issue, you can take the following steps:

    1. Check Network Connectivity: Ensure that there are no network issues between the systems involved. You can use tools like ping or traceroute to diagnose connectivity problems.
    2. Review Configuration: Verify the configuration settings for the request agent and the integration scenario. Ensure that all parameters are set correctly.
    3. Monitor System Resources: Check the system's resource usage (CPU, memory, etc.) to ensure that it is not overloaded. If necessary, optimize the system or allocate more resources.
    4. Increase Timeout Settings: If timeouts are causing the issue, consider increasing the timeout settings for the request agent or the relevant processes.
    5. Check Logs: Review the application logs and system logs for any additional error messages or warnings that could provide more context about the issue.
    6. Restart the Request Agent: Sometimes, simply restarting the request agent can resolve transient issues.
    7. Consult SAP Notes: Look for any relevant SAP Notes or documentation that may address this specific error message or provide additional troubleshooting steps.

    Related Information:

    • SAP Documentation: Refer to the official SAP documentation for Process Integration or Process Orchestration for more details on request agents and error handling.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
    • SAP Support: If the issue persists and you have a support contract, consider reaching out to SAP Support for assistance.

    By following these steps, you should be able to diagnose and resolve the issue related to the /PF1/REQ_AGENT032 error message.

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