How To Fix /PF1/PE_PP072 - Processing in dialog process activated

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/PE_PP -

• Message number: 072

• Message text: Processing in dialog process activated

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/PE_PP072 - Processing in dialog process activated ?

  The SAP error message /PF1/PE_PP072 Processing in dialog process activated typically indicates that a dialog process is currently active for a particular transaction or process in the SAP system. This message can arise in various contexts, often related to performance issues or system configuration.
  Cause:
  
  Dialog Process Activation: The error suggests that the system is currently processing a dialog request, which may be due to a long-running transaction or a lock on a resource.
  System Load: High system load or insufficient dialog work processes can lead to this message, as the system may not be able to handle additional requests.
  Configuration Issues: Incorrect configuration of the SAP system, particularly in relation to the number of dialog work processes, can lead to this error.
  Locks: If a transaction is holding a lock on a resource, other transactions may be unable to proceed, leading to this message.
  
  Solution:
  
  Check System Load: Monitor the system performance using transaction codes like SM50 (Process Overview) or SM66 (Global Process Overview) to see if there are any long-running processes or high load.
  Increase Dialog Work Processes: If the system is consistently under heavy load, consider increasing the number of dialog work processes in the instance profile. This can be done via transaction RZ10 or RZ11.
  Release Locks: Use transaction SM12 to check for and release any unnecessary locks that may be causing the issue.
  Transaction Monitoring: Identify the specific transaction causing the issue and analyze its performance. You can use transaction ST22 for dumps or SM21 for system logs to gather more information.
  Review Configuration: Ensure that the SAP system is configured correctly for the expected load and usage patterns. This includes checking the instance profile settings and adjusting parameters as necessary.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Performance Tuning: Consider performance tuning for the specific transaction or process that is causing the issue.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.