Message type: E = Error
Message class: /PF1/MSG_SLA -
Message number: 131
Message text: User &1 has deactivated segment SLA &2 &3
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/PF1/MSG_SLA131
- User &1 has deactivated segment SLA &2 &3 ?The SAP error message /PF1/MSG_SLA131 indicates that a user has deactivated a specific segment in the Service Level Agreement (SLA) configuration. This message typically arises in the context of SAP's Service Level Agreement (SLA) management, which is part of the SAP Customer Relationship Management (CRM) or SAP Service Management (SM) modules.
Cause: The error message is triggered when: A user (identified by &1) has deactivated a segment (identified by &2 and &3) in the SLA configuration. This deactivation may have been intentional or accidental, and it can affect the processing of service requests or contracts that rely on that segment.
Solution: To resolve this issue, you can take the following steps: Check the SLA Configuration: Navigate to the SLA configuration in your SAP system. Verify the status of the segment that has been deactivated. You can do this by checking the relevant transaction codes (e.g., SLA1, SLA2, etc.) or through the customizing settings. Reactivate the Segment: If the segment is indeed
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