How To Fix /PF1/MSG_SLA120 - Cannot create entries in customer account table

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_SLA -

• Message number: 120

• Message text: Cannot create entries in customer account table

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_SLA120 - Cannot create entries in customer account table ?

  The SAP error message /PF1/MSG_SLA120 Cannot create entries in customer account table typically indicates that there is an issue preventing the creation of entries in the customer account table, which is often related to configuration or data integrity issues. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Authorization Issues: The user may not have the necessary permissions to create entries in the customer account table.
  Data Integrity Issues: There may be inconsistencies or missing data in the related tables that prevent the creation of new entries.
  Configuration Errors: The system configuration for customer accounts may not be set up correctly, leading to errors when trying to create new entries.
  Technical Issues: There could be underlying technical issues, such as database locks or system errors, that are preventing the operation.
  Missing Customizing Settings: Required customizing settings for customer accounts may not be properly defined.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to create entries in the customer account table. This can be done by reviewing the user's roles and authorizations in the SAP system.
  Review Data: Check for any inconsistencies or missing data in the related tables. Ensure that all required fields are filled out correctly.
  Verify Configuration: Review the configuration settings for customer accounts in the SAP system. Make sure that all necessary settings are in place and correctly configured.
  Check for Locks: Investigate if there are any database locks or other technical issues that might be preventing the creation of entries. You can use transaction codes like SM12 to check for locks.
  Consult SAP Notes: Look for relevant SAP Notes that might address this specific error. SAP Notes often provide solutions or workarounds for known issues.
  Debugging: If you have access to development tools, consider debugging the process to identify the exact point of failure.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  SE11 (Data Dictionary) to check the structure of the customer account table.
  SE80 (Object Navigator) for debugging and analyzing the program logic.
  SM37 (Job Monitoring) to check for any background jobs that might be related to the issue.
  
  
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  Documentation: Review SAP documentation related to customer account management and the specific module you are working with (e.g., FI, SD).
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis or technical support team for further investigation.