How To Fix /PF1/MSG_SLA113 - Cannot save customer SLA &1 without assigned accounts

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_SLA -

• Message number: 113

• Message text: Cannot save customer SLA &1 without assigned accounts

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_SLA113 - Cannot save customer SLA &1 without assigned accounts ?

  The SAP error message /PF1/MSG_SLA113 indicates that you are trying to save a customer Service Level Agreement (SLA) without having assigned accounts to it. This is a validation error that prevents the saving of the SLA because the system requires at least one account to be associated with the SLA for it to be valid.
  Cause:
  The primary cause of this error is the absence of assigned accounts in the SLA configuration. An SLA typically needs to be linked to specific accounts (such as customer accounts) to define the service levels applicable to those accounts. Without these associations, the system cannot process the SLA correctly.
  Solution:
  To resolve this error, you need to ensure that you have assigned at least one account to the SLA before attempting to save it. Here are the steps you can follow:
  
  
  Open the SLA Configuration:
  
  Navigate to the transaction or screen where you are creating or editing the SLA.
  
  
  
  Assign Accounts:
  
  Look for a section or tab where you can assign accounts to the SLA. This may be labeled as "Accounts," "Customer Accounts," or something similar.
  Add the necessary accounts that should be associated with this SLA. Ensure that the accounts are valid and active.
  
  
  
  Check for Required Fields:
  
  Ensure that all required fields in the SLA configuration are filled out correctly. Sometimes, other missing information can also lead to errors.
  
  
  
  Save the SLA:
  
  After assigning the accounts, try saving the SLA again. The error should no longer appear if the accounts are correctly assigned.
  
  
  
  Related Information:
  
  Transaction Codes: Depending on your SAP version and configuration, you may use different transaction codes to manage SLAs. Common ones include SLA1 for creating SLAs or SLA2 for modifying them.
  Documentation: Refer to the SAP Help Portal or your organization's internal documentation for specific guidelines on managing SLAs.
  User Roles and Permissions: Ensure that you have the necessary permissions to assign accounts to SLAs. If you do not have the required access, contact your SAP administrator.
  Consulting with SAP Support: If the issue persists even after assigning accounts, consider reaching out to SAP support for further assistance, as there may be underlying configuration issues.
  
  By following these steps, you should be able to resolve the error and successfully save the customer SLA.