How To Fix /PF1/MSG_SLA103 - Field &1 must be filled for SLA '&2'

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_SLA -

• Message number: 103

• Message text: Field &1 must be filled for SLA '&2'

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_SLA103 - Field &1 must be filled for SLA '&2' ?

  The SAP error message /PF1/MSG_SLA103 indicates that a required field (denoted as &1) must be filled in for the Service Level Agreement (SLA) identified by &2. This error typically occurs in the context of service management or contract management within SAP, particularly when working with SLAs in the SAP Customer Service (CS) or SAP Service Management (SM) modules.
  Cause:
  The error is triggered when a mandatory field that is required for the specified SLA is not filled out. This could happen due to:
  
  Missing Data: The user may have skipped entering required information in a form or transaction.
  Configuration Issues: The SLA may have been configured to require certain fields that are not being populated.
  User Permissions: The user may not have the necessary permissions to view or edit certain fields.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Identify the Missing Field: Check the error message for the specific field name (&1) that needs to be filled. This will guide you on what information is missing.
  
  
  Fill in the Required Field: Navigate to the relevant transaction or screen where the SLA is being processed and ensure that the required field is filled in with the appropriate data.
  
  
  Review SLA Configuration: If you have access to configuration settings, review the SLA settings to understand which fields are marked as mandatory. This can be done in the customizing settings (transaction SPRO) under the relevant service management or contract management sections.
  
  
  Check User Permissions: Ensure that the user has the necessary permissions to access and edit the required fields. This may involve checking user roles and authorizations.
  
  
  Consult Documentation: If you are unsure about the required fields for the SLA, refer to the SAP documentation or help files related to Service Level Agreements.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW31 (Create Order), IW32 (Change Order), or any other transaction related to SLAs.
  SAP Notes: Check for any SAP Notes that may address known issues or provide additional guidance related to SLAs and error messages.
  Training and Documentation: Ensure that users are trained on the importance of filling out all required fields when creating or modifying SLAs.
  
  By following these steps, you should be able to resolve the error and ensure that all necessary information is provided for the SLA in question.