How To Fix /PF1/MSG_SLA090 - SLA with key &1/&2/&3/&4 not in database

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_SLA -

• Message number: 090

• Message text: SLA with key &1/&2/&3/&4 not in database

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_SLA090 - SLA with key &1/&2/&3/&4 not in database ?

  The SAP error message /PF1/MSG_SLA090 SLA with key &1/&2/&3/&4 not in database typically indicates that the system is unable to find a Service Level Agreement (SLA) in the database that corresponds to the specified key values. The placeholders &1, &2, &3, and &4 represent specific identifiers related to the SLA, such as the SLA type, customer, service, or other relevant parameters.
  Cause:
  
  
  Missing SLA Record: The most common cause is that the SLA with the specified key does not exist in the database. This could be due to:
  
  The SLA was never created.
  The SLA was deleted or archived.
  There is a typo or error in the key values being used to search for the SLA.
  
  
  
  Authorization Issues: The user may not have the necessary permissions to view the SLA, leading to the impression that it does not exist.
  
  
  Data Consistency Issues: There may be inconsistencies in the database, such as missing entries due to data migration or integration issues.
  
  
  Solution:
  
  
  Verify SLA Existence:
  
  Check the database or relevant transaction codes (like SLA1, SLA2, etc.) to see if the SLA with the specified key exists.
  Ensure that the key values being used are correct and correspond to the expected SLA.
  
  
  
  Create or Restore SLA:
  
  If the SLA does not exist, you may need to create it using the appropriate transaction code.
  If it was deleted, check if it can be restored from an archive or backup.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the SLA data. This may involve checking user roles and permissions.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for any specific requirements or configurations related to SLAs.
  
  
  
  Contact Support:
  
  If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing SLAs, such as SLA1 (Create SLA), SLA2 (Change SLA), and SLA3 (Display SLA).
  SAP Notes: Search for SAP Notes related to SLA management and error messages for additional troubleshooting steps or patches.
  Documentation: Review the SAP Help Portal for detailed information on SLAs and their configuration.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.