How To Fix /PF1/MSG_RP_E921 - Multicollection not allowed for external clearing agreements

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_RP_E -

• Message number: 921

• Message text: Multicollection not allowed for external clearing agreements

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_RP_E921 - Multicollection not allowed for external clearing agreements ?

  The SAP error message /PF1/MSG_RP_E921 indicates that multicollection is not allowed for external clearing agreements. This error typically arises in the context of financial transactions, particularly when dealing with external clearing agreements in SAP's financial modules.
  Cause:
  The error occurs when a user attempts to perform a multicollection operation (i.e., collecting multiple items or invoices in a single transaction) for an external clearing agreement that does not support this functionality. External clearing agreements are often used for transactions involving third parties, and the system may be configured to restrict multicollection to ensure compliance with business rules or accounting standards.
  Solution:
  To resolve this error, consider the following steps:
  
  
  Check Configuration: Review the configuration settings for the external clearing agreements in your SAP system. Ensure that the settings allow for multicollection if that is a desired functionality. This may involve consulting with your SAP FI (Financial Accounting) or CO (Controlling) module configuration team.
  
  
  Use Single Collection: If multicollection is not permitted for the specific external clearing agreement, you may need to process the collections individually. This means creating separate transactions for each item or invoice instead of trying to collect them all at once.
  
  
  Review Business Processes: Evaluate your business processes to determine if the restriction on multicollection is appropriate. If your organization requires multicollection for efficiency, you may need to discuss potential changes to the business rules or system configuration with relevant stakeholders.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for more detailed information on external clearing agreements and their configurations. This can provide insights into the limitations and capabilities of the system.
  
  
  Contact SAP Support: If the issue persists or if you believe it is a system error, consider reaching out to SAP support for assistance. They can provide guidance based on the specific version and configuration of your SAP system.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that pertain to financial agreements and collections, such as F110 (Automatic Payment Transactions) or F-28 (Post Incoming Payments).
  User Roles and Authorizations: Ensure that the user attempting the transaction has the necessary roles and authorizations to perform collections and manage external clearing agreements.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide patches or updates that address known issues.
  
  By following these steps, you should be able to address the error and proceed with your financial transactions in SAP.