How To Fix /PF1/MSG_RP_CHBAPI_E071 - Logon& from userinformation must be informed.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /PF1/MSG_RP_CHBAPI_E -

  • Message number: 071

  • Message text: Logon& from userinformation must be informed.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /PF1/MSG_RP_CHBAPI_E071 - Logon& from userinformation must be informed. ?

    The SAP error message /PF1/MSG_RP_CHBAPI_E071 Logon& from user information must be informed typically indicates an issue related to user authentication or user information not being properly passed or recognized in the system. This error can occur in various contexts, such as during logon, when executing certain transactions, or when using specific APIs.

    Possible Causes:

    1. Missing User Information: The user information required for the logon process is not being provided or is incomplete.
    2. Configuration Issues: There may be configuration issues in the system that prevent the proper handling of user information.
    3. Authorization Problems: The user may not have the necessary authorizations to access the required resources or transactions.
    4. System Bugs: There could be bugs or issues in the specific version of SAP you are using that lead to this error.

    Solutions:

    1. Check User Information:

      • Ensure that the user ID and password are correctly entered.
      • Verify that the user has the necessary roles and authorizations assigned in the system.
    2. Review Configuration:

      • Check the configuration settings related to user authentication and logon procedures.
      • Ensure that any relevant parameters in the system profile are correctly set.
    3. Update SAP System:

      • If you suspect a bug, check for any available patches or updates for your SAP system that might address this issue.
    4. Consult SAP Notes:

      • Search the SAP Support Portal for any relevant SAP Notes that might provide additional information or solutions related to this error message.
    5. Contact SAP Support:

      • If the issue persists, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including the context in which it occurs.

    Related Information:

    • Transaction Codes: Depending on the context, you may want to check transaction codes like SU01 (User Maintenance) to verify user details and authorizations.
    • Logs: Review system logs (SM21) and user logs (SUIM) for any additional error messages or warnings that could provide more context.
    • Documentation: Refer to SAP documentation for user management and authentication processes to ensure compliance with best practices.

    By following these steps, you should be able to identify the cause of the error and implement a suitable solution.

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