How To Fix /PF1/MSG_RP781 - Customer assignment &2 to customer agreement &1 was not found

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_RP -

• Message number: 781

• Message text: Customer assignment &2 to customer agreement &1 was not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_RP781 - Customer assignment &2 to customer agreement &1 was not found ?

  The SAP error message /PF1/MSG_RP781 indicates that there is an issue with the assignment of a customer to a customer agreement. Specifically, it means that the system could not find the specified assignment between the customer and the customer agreement in the database.
  Cause:
  
  Missing Assignment: The most common cause is that the customer has not been assigned to the specified customer agreement in the system.
  Incorrect Data Entry: There may be a typo or incorrect entry in the customer or customer agreement number.
  Data Deletion: The assignment may have been deleted or not created due to a previous error or oversight.
  Authorization Issues: The user may not have the necessary permissions to view or create the assignment.
  Configuration Issues: There may be configuration settings in the system that prevent the assignment from being recognized.
  
  Solution:
  
  
  Check Customer Assignment:
  
  Navigate to the relevant transaction (e.g., VD02 for changing customer master data) and verify if the customer is indeed assigned to the customer agreement.
  If not, create the necessary assignment.
  
  
  
  Verify Data Entry:
  
  Double-check the customer and customer agreement numbers for any typographical errors.
  Ensure that you are using the correct format and that the numbers exist in the system.
  
  
  
  Create Assignment:
  
  If the assignment does not exist, you may need to create it. This can typically be done in the customer master data or agreement management transactions.
  
  
  
  Check Authorizations:
  
  Ensure that you have the necessary authorizations to view and modify customer agreements. If not, contact your system administrator.
  
  
  
  Consult Configuration:
  
  If the issue persists, consult with your SAP Basis or configuration team to check if there are any settings that might be affecting the assignment process.
  
  
  
  Review Logs:
  
  Check the system logs for any additional error messages or warnings that might provide more context about the issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VD01, VD02, VA01, VA02, etc., for managing customer data and agreements.
  SAP Notes: Search for SAP Notes related to this error message in the SAP Support Portal for any known issues or patches.
  Documentation: Review SAP documentation on customer agreements and assignments for best practices and guidelines.
  
  If the problem persists after following these steps, it may be beneficial to reach out to your SAP support team for further assistance.