How To Fix /PF1/MSG_RE215 - Sender Bank Key (External) is missing


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /PF1/MSG_RE -

  • Message number: 215

  • Message text: Sender Bank Key (External) is missing

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /PF1/MSG_RE215 - Sender Bank Key (External) is missing ?

    The SAP error message /PF1/MSG_RE215 Sender Bank Key (External) is missing typically occurs in the context of financial transactions, particularly when dealing with payment processing or bank-related functions. This error indicates that the system is unable to find the external bank key for the sender, which is necessary for processing payments or transactions.

    Cause:

    1. Missing Configuration: The sender bank key may not be configured in the system. This could be due to missing entries in the bank master data or incorrect settings in the payment configuration.
    2. Data Entry Error: The external bank key might not have been entered correctly in the relevant transaction or master data.
    3. Inconsistent Data: There may be inconsistencies in the data between the sender's bank details and the expected format or values in the system.
    4. Missing Master Data: The bank account or bank key for the sender may not exist in the system.

    Solution:

    1. Check Bank Master Data:

      • Navigate to the bank master data in SAP (Transaction code: FI01 for creating, FI02 for changing, and FI03 for displaying bank master data).
      • Ensure that the sender's bank key is correctly defined and active.
    2. Verify Payment Configuration:

      • Check the payment configuration settings in the system (Transaction code: OBPM1 for payment methods).
      • Ensure that the payment method used for the transaction is correctly configured to include the sender's bank key.
    3. Review Transaction Data:

      • If the error occurs during a specific transaction, review the data entered in that transaction to ensure that the external bank key is provided and correctly formatted.
    4. Data Consistency Check:

      • Run consistency checks on the relevant master data to identify any discrepancies or missing information.
    5. Consult Documentation:

      • Refer to SAP documentation or help resources for specific details on the configuration of bank keys and payment processing.
    6. Contact Support:

      • If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as FI01, FI02, FI03, OBPM1, and others related to bank master data and payment processing.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • User Roles and Authorizations: Ensure that the user has the necessary authorizations to view and edit bank master data.

    By following these steps, you should be able to identify and resolve the issue related to the missing sender bank key in SAP.

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