How To Fix /PF1/MSG_PO_P742 - Payment Item &1 was recalled by the Recall &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_PO_P -

• Message number: 742

• Message text: Payment Item &1 was recalled by the Recall &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_PO_P742 - Payment Item &1 was recalled by the Recall &2 ?

  The SAP error message /PF1/MSG_PO_P742 indicates that a payment item has been recalled. This typically occurs in the context of payment processing within SAP, particularly when dealing with payment runs or payment items that have been processed but later need to be reversed or recalled for some reason.
  Cause:
  The error message can be triggered by several factors, including:
  
  Manual Recall: A user may have manually recalled a payment item that was previously processed.
  System-initiated Recall: The system may have automatically recalled the payment item due to certain conditions, such as changes in the payment terms, vendor disputes, or other business rules.
  Payment Run Issues: If there are issues during a payment run, such as incorrect payment details or discrepancies in the payment data, the system may recall the payment item.
  Configuration Issues: Incorrect configuration in the payment processing settings can lead to unexpected recalls.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Payment Item Status: Review the status of the payment item in question. You can do this by navigating to the relevant transaction (e.g., F110 for payment runs) and checking the payment item details.
  
  
  Review Recall Reason: Identify the reason for the recall. This may involve checking logs or documentation related to the payment item to understand why it was recalled.
  
  
  Reprocess Payment: If the recall was made in error or if the issue has been resolved, you may need to reprocess the payment item. This can typically be done by creating a new payment run or manually processing the payment again.
  
  
  Consult with Finance Team: If you are unsure about the reason for the recall or how to proceed, consult with your finance or accounts payable team. They may have insights into the business rules or processes that led to the recall.
  
  
  Check Configuration: If recalls are happening frequently and unexpectedly, it may be worth reviewing the configuration settings in SAP related to payment processing. Ensure that all settings align with your organization's payment policies.
  
  
  SAP Notes and Support: If the issue persists or if you suspect it may be a bug, check the SAP Support Portal for any relevant SAP Notes or patches that may address this issue. You can also reach out to SAP support for assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as F110 (Automatic Payment Transactions), FBL1N (Vendor Line Item Display), and FB03 (Document Display) to investigate payment items and their statuses.
  Documentation: Review SAP documentation related to payment processing and recalls to understand the underlying processes and configurations.
  User Roles: Ensure that users involved in payment processing have the appropriate roles and authorizations to manage payment items and recalls effectively.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the payment item recall in SAP.