How To Fix /PF1/MSG_PO_EH328 - Error while getting data for checking waiving of charges

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_PO_EH -

• Message number: 328

• Message text: Error while getting data for checking waiving of charges

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_PO_EH328 - Error while getting data for checking waiving of charges ?

  The SAP error message /PF1/MSG_PO_EH328 typically indicates an issue related to the processing of purchase orders, specifically when checking for the waiving of charges. This error can arise due to various reasons, including configuration issues, missing data, or problems with the underlying logic in the system.
  Possible Causes:
  
  Missing Configuration: The system may not be properly configured to handle the waiving of charges for the specific purchase order or vendor.
  Data Issues: There may be missing or incorrect data in the purchase order, vendor master, or related documents that are required for the charge waiver check.
  Authorization Issues: The user may not have the necessary authorizations to perform the operation related to waiving charges.
  Custom Logic: If there are custom enhancements or modifications in the system, they may be causing the error due to incorrect logic or data handling.
  System Bugs: There could be a bug in the SAP version you are using that is causing this error.
  
  Solutions:
  
  Check Configuration: Review the configuration settings related to purchase orders and charge waivers. Ensure that all necessary settings are in place.
  Validate Data: Check the purchase order and related documents for any missing or incorrect data. Ensure that all required fields are filled out correctly.
  Review Authorizations: Ensure that the user has the necessary authorizations to perform the operation. You may need to consult with your SAP security team.
  Debugging: If you have access to debugging tools, you can trace the execution of the program to identify where the error is occurring. This may require the assistance of a developer.
  Consult SAP Notes: Check the SAP Support Portal for any relevant notes or patches that may address this specific error message.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance. Provide them with the error message details and any relevant context.
  
  Related Information:
  
  Transaction Codes: You may want to check related transaction codes such as ME21N (Create Purchase Order), ME22N (Change Purchase Order), and ME23N (Display Purchase Order) to see if the issue can be replicated.
  Logs and Traces: Review system logs (SM21) and application logs (SLG1) for any additional error messages or warnings that may provide more context.
  User Exits and BAdIs: If there are any user exits or BAdIs implemented in the purchase order processing, review them to ensure they are functioning correctly.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution.