How To Fix /PF1/MSG_PO_EH320 - Charge waived from & & to & &

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_PO_EH -

• Message number: 320

• Message text: Charge waived from & & to & &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_PO_EH320 - Charge waived from & & to & & ?

  The SAP error message /PF1/MSG_PO_EH320 typically indicates that a charge has been waived for a purchase order (PO) or a related document. This message is often associated with the handling of charges, such as freight or other costs, that are not being applied to the PO for a specific reason.
  Cause:
  
  Charge Waiver Configuration: The system may be configured to waive certain charges based on specific conditions, such as vendor agreements, promotional offers, or internal policies.
  Document Status: The status of the purchase order or related documents may affect whether charges are applied or waived.
  Master Data Issues: There may be issues with the master data of the vendor or material that lead to the waiver of charges.
  Custom Logic: Custom enhancements or user exits may be implemented in the system that dictate when charges should be waived.
  
  Solution:
  
  Review Configuration: Check the configuration settings related to charge waivers in the SAP system. This may involve looking at the pricing procedure, condition records, and any relevant settings in the purchasing module.
  Check Purchase Order Details: Review the specific purchase order to understand why the charge is being waived. Look for any notes or conditions that might explain the waiver.
  Consult with Stakeholders: If the waiver seems incorrect, consult with relevant stakeholders (e.g., procurement, finance) to understand the business rationale behind the charge waiver.
  Master Data Review: Ensure that the vendor and material master data are correctly maintained and do not have any settings that would lead to unintended charge waivers.
  Debugging: If the issue persists and is not clear, consider debugging the process to identify any custom logic that may be affecting charge calculations.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message. SAP frequently releases notes that address specific error messages or system behavior.
  Documentation: Review SAP documentation related to purchasing and charge management to understand how charges are typically handled in the system.
  Community Forums: Engage with SAP community forums or user groups to see if others have encountered similar issues and what solutions they found effective.
  
  If the problem continues after these steps, it may be beneficial to involve your SAP support team or a consultant with expertise in SAP purchasing and charge management.