How To Fix /PF1/MSG_PO_EH181 - No customer-defined rate allowed

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_PO_EH -

• Message number: 181

• Message text: No customer-defined rate allowed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_PO_EH181 - No customer-defined rate allowed ?

  The SAP error message /PF1/MSG_PO_EH181 with the description "No customer-defined rate allowed" typically occurs in the context of purchasing or procurement processes, particularly when dealing with purchase orders or pricing conditions. This error indicates that the system has encountered a situation where a customer-defined rate is not permitted for the transaction being processed.
  Cause:
  
  Pricing Conditions: The error may arise if the pricing conditions defined for the purchase order do not allow for customer-specific rates. This could be due to the configuration of the pricing procedure or the specific condition types being used.
  Master Data Issues: There may be issues with the master data, such as vendor master records or material master records, where the necessary pricing information is not set up correctly.
  Configuration Settings: The configuration settings in the SAP system may restrict the use of customer-defined rates for certain transactions or conditions.
  Document Type Restrictions: Certain document types may not allow for customer-defined rates based on the configuration in the system.
  
  Solution:
  
  Check Pricing Procedure: Review the pricing procedure assigned to the purchase order. Ensure that it allows for customer-defined rates and that the relevant condition types are included.
  Review Master Data: Verify the vendor and material master data to ensure that all necessary pricing information is correctly maintained. Check if the customer-specific pricing conditions are set up properly.
  Configuration Review: Consult with your SAP configuration team to review the settings related to pricing conditions and ensure that they are configured to allow customer-defined rates where necessary.
  Document Type Settings: Check the settings for the document type being used in the purchase order. Ensure that it is configured to allow customer-defined rates if that is required for your business process.
  Consult SAP Notes: Look for any relevant SAP Notes or documentation that may address this specific error message. SAP Notes often provide insights into known issues and recommended solutions.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as ME21N (Create Purchase Order), ME22N (Change Purchase Order), or ME23N (Display Purchase Order) to investigate the purchase order details.
  Pricing Condition Records: Use transaction codes like MEK1 (Create Condition Record) or MEK2 (Change Condition Record) to manage pricing conditions.
  SAP Help Portal: The SAP Help Portal can provide additional documentation and guidance on pricing procedures and condition types.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement the necessary changes to resolve it.