How To Fix /PF1/MSG_PO_EH178 - E&&V Customer Rate: Customer-defined rate & allowed

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_PO_EH -

• Message number: 178

• Message text: E&&V Customer Rate: Customer-defined rate & allowed

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_PO_EH178 - E&&V Customer Rate: Customer-defined rate & allowed ?

  The SAP error message /PF1/MSG_PO_EH178 E&&V Customer Rate: Customer-defined rate & allowed typically indicates an issue related to the pricing or rate configuration for a customer in the context of purchasing or sales order processing. This error suggests that the system has encountered a customer-defined rate that is not allowed or is not configured correctly.
  Cause:
  
  Incorrect Rate Configuration: The customer-defined rate may not be set up properly in the system. This could be due to missing entries in the pricing conditions or incorrect settings in the pricing procedure.
  Authorization Issues: The user may not have the necessary permissions to access or modify the customer-defined rates.
  Data Inconsistencies: There may be inconsistencies in the master data related to the customer or the material, leading to the error.
  Invalid Rate Type: The rate type being used may not be valid for the transaction or may not be allowed for the specific customer.
  
  Solution:
  
  
  Check Rate Configuration:
  
  Go to the pricing condition records (transaction codes like VK11, VK12, or VK13) and verify that the customer-defined rate is correctly set up.
  Ensure that the condition type is valid and that the necessary entries exist for the specific customer and material.
  
  
  
  Review Pricing Procedure:
  
  Check the pricing procedure assigned to the customer and ensure that it includes the necessary condition types for customer-defined rates.
  Make sure that the sequence of condition types is correct and that there are no missing steps.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to access and modify pricing conditions. This can be checked with the help of a security administrator.
  
  
  
  Data Consistency:
  
  Review the master data for the customer and material to ensure that there are no inconsistencies. This includes checking the customer master data and material master data.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific details on the error message and related configuration settings.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VK11 (Create Condition), VK12 (Change Condition), and VK13 (Display Condition) for managing pricing conditions.
  SAP Notes: Check for any SAP Notes related to this error message in the SAP Support Portal, as there may be specific patches or updates that address known issues.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, providing insights or solutions from other users' experiences.
  
  By following these steps, you should be able to identify the root cause of the error and implement the necessary corrections to resolve it.