How To Fix /PF1/MSG_PO_E810 - External Item Reference is missing

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_PO_E -

• Message number: 810

• Message text: External Item Reference is missing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_PO_E810 - External Item Reference is missing ?

  The SAP error message /PF1/MSG_PO_E810 External Item Reference is missing typically occurs in the context of purchase order processing, particularly when dealing with external item references in a purchase order. This error indicates that the system expects an external item reference (such as a vendor item number or a reference to an external catalog) to be present, but it is missing.
  Cause:
  
  Missing External Item Reference: The most common cause is that the purchase order item does not have an external item reference filled in. This could be due to data entry oversight or incorrect configuration.
  Configuration Issues: There may be issues with the configuration of the purchasing module or the specific document type being used.
  Data Migration Issues: If data was migrated from another system, the external item references may not have been transferred correctly.
  Integration Issues: If the purchase order is being created or modified through an interface (like EDI or a third-party application), the external item reference may not be passed correctly.
  
  Solution:
  
  Check Purchase Order Item: Go to the purchase order in question and check the item details. Ensure that the external item reference field is populated correctly.
  Update the Item: If the external item reference is missing, you can manually enter the required information in the purchase order item.
  Review Configuration: Check the configuration settings for the purchasing module to ensure that external item references are set up correctly. This may involve consulting with your SAP configuration team.
  Data Migration Review: If this issue arose after a data migration, review the migration process to ensure that all necessary fields were included and populated correctly.
  Integration Check: If the purchase order is being created through an interface, check the integration settings and logs to ensure that the external item reference is being sent correctly.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like ME21N (Create Purchase Order), ME22N (Change Purchase Order), or ME23N (Display Purchase Order) to view and edit the purchase order.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional context or solutions.
  Documentation: Review SAP documentation related to purchase order processing and external item references for more detailed information on how these fields are used and configured.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant who can provide more in-depth assistance.