How To Fix /PF1/MSG_PO_E760 - Multiple matches for recall with automatic processing option "unique"

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_PO_E -

• Message number: 760

• Message text: Multiple matches for recall with automatic processing option "unique"

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_PO_E760 - Multiple matches for recall with automatic processing option "unique" ?

  The SAP error message /PF1/MSG_PO_E760 indicates that there are multiple matches found for a recall operation when the automatic processing option is set to "unique." This typically occurs in the context of Purchase Order (PO) processing, particularly when trying to recall or retrieve data that is expected to return a single unique result, but instead returns multiple entries.
  Cause:
  
  Multiple Records: The primary cause of this error is that the system has found multiple records that match the criteria specified for the recall operation. This can happen if the data in the database is not unique for the parameters being used.
  Data Integrity Issues: There may be issues with data integrity, such as duplicate entries in the database that should be unique.
  Configuration Issues: The configuration of the system or the specific transaction may not be set up correctly to ensure unique results.
  
  Solution:
  
  Review the Criteria: Check the criteria you are using for the recall operation. Ensure that the parameters are specific enough to return a unique result.
  Data Cleanup: Investigate the database for duplicate records that may be causing the issue. If duplicates are found, consider cleaning up the data to ensure that each record is unique.
  Adjust Processing Options: If applicable, consider changing the automatic processing option from "unique" to a setting that can handle multiple matches, if that aligns with your business requirements.
  Consult Documentation: Review SAP documentation or help resources related to the specific transaction or module you are working with to understand the expected behavior and any configuration settings that may need adjustment.
  Contact Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support or your internal IT team for further assistance.
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may be using specific transaction codes related to Purchase Orders (e.g., ME21N, ME22N, ME23N).
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide guidance on handling similar issues.
  User Exits or BAdIs: If your organization has implemented custom logic through user exits or BAdIs, review that code to ensure it is not contributing to the issue.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.