How To Fix /PF1/MSG_PO_E757 - Cannot update payment item &1 due to lock

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_PO_E -

• Message number: 757

• Message text: Cannot update payment item &1 due to lock

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_PO_E757 - Cannot update payment item &1 due to lock ?

  The SAP error message /PF1/MSG_PO_E757 Cannot update payment item &1 due to lock typically indicates that there is a lock on the payment item you are trying to update. This can occur in various scenarios, such as when multiple users or processes are trying to access or modify the same payment item simultaneously.
  Cause:
  
  Lock by Another User/Process: Another user or background job is currently processing or has locked the payment item.
  Transaction in Progress: The payment item is being processed in another transaction, which prevents updates until the transaction is completed.
  Database Lock: A database lock may be in place due to a previous transaction that has not yet been committed or rolled back.
  
  Solution:
  
  Wait and Retry: Often, the simplest solution is to wait for a few moments and then try to update the payment item again. The lock may be released once the other transaction completes.
  Check for Locks: Use transaction codes like SM12 (to check for locks) to see if there are any active locks on the payment item. If you find a lock that is no longer needed, you may need to contact the user who holds the lock or, if appropriate, you can delete the lock yourself (ensure you have the necessary authorizations).
  Review Background Jobs: Check if there are any background jobs that might be processing the payment item. You can use transaction SM37 to monitor background jobs.
  Transaction Monitoring: If you suspect that a transaction is stuck, you can use transaction SM21 to check the system log for any errors or issues that might be causing the lock.
  Consult with Basis Team: If the issue persists, it may be necessary to involve your SAP Basis team to investigate further, especially if there are database-level locks or performance issues.
  
  Related Information:
  
  Transaction Codes:
  
  SM12: Display and manage locks.
  SM37: Monitor background jobs.
  SM21: System log for error messages.
  
  
  SAP Notes: Check SAP Notes for any known issues related to this error message. You can search for the error message number or related keywords in the SAP Support Portal.
  Documentation: Review SAP documentation for the specific module you are working with, as there may be additional context or troubleshooting steps relevant to your situation.
  
  If the problem continues after trying these solutions, it may be beneficial to gather more details about the specific circumstances under which the error occurs and consult with your SAP support team for further assistance.