How To Fix /PF1/MSG_PO_E753 - Recall activation failed, because Payment Order &1 is locked.

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_PO_E -

• Message number: 753

• Message text: Recall activation failed, because Payment Order &1 is locked.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_PO_E753 - Recall activation failed, because Payment Order &1 is locked. ?

  The SAP error message /PF1/MSG_PO_E753 indicates that a recall activation has failed because the specified Payment Order (denoted by &1) is currently locked. This typically occurs in scenarios where a payment order is being processed or has been processed, and another transaction is attempting to access or modify it while it is still locked.
  Cause:
  
  Concurrent Access: The payment order is being accessed by another user or process, which has placed a lock on it.
  Incomplete Processing: The payment order may be in the middle of a transaction (e.g., being posted, reversed, or modified) and is not yet released for further actions.
  System Configuration: There may be specific configurations or settings in the SAP system that are causing the lock to persist longer than expected.
  
  Solution:
  
  Check Lock Entries: Use transaction code SM12 to check for lock entries related to the payment order. You can search for the specific payment order number to see if it is locked by another user or process.
  Identify the Locking User/Process: If you find that the payment order is locked, identify the user or process that is holding the lock. You may need to communicate with that user to understand why the lock is in place.
  Wait for Release: If the lock is due to a legitimate process (e.g., a batch job or another user), you may need to wait until that process completes and the lock is released.
  Force Release (with caution): If necessary and if you have the appropriate authorizations, you can manually delete the lock entry in SM12. However, this should be done with caution, as it may lead to data inconsistencies if the other process is still running.
  Review System Logs: Check the system logs for any related errors or warnings that might provide additional context about why the payment order is locked.
  Consult Documentation: Review SAP documentation or consult with your SAP Basis or technical team for any specific configurations that might be causing the issue.
  
  Related Information:
  
  Transaction Codes:
  
  SM12: To view and manage lock entries.
  SM21: To check system logs for errors.
  SE11: To view the data dictionary and understand the structure of the payment order.
  
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  User Authorization: Ensure that the user attempting to recall the payment order has the necessary authorizations to perform the action.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the locked payment order in SAP.