How To Fix /PF1/MSG_PO_E080 - Invalid Customer Identification. Specify Account or Customer ID(BP)

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_PO_E -

• Message number: 080

• Message text: Invalid Customer Identification. Specify Account or Customer ID(BP)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_PO_E080 - Invalid Customer Identification. Specify Account or Customer ID(BP) ?

  The SAP error message /PF1/MSG_PO_E080 Invalid Customer Identification. Specify Account or Customer ID(BP) typically occurs in the context of purchasing or sales processes when the system cannot find a valid customer or business partner (BP) based on the provided identification. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Invalid Customer ID: The customer ID or business partner ID entered does not exist in the system.
  Inactive Business Partner: The business partner may be inactive or not properly set up in the system.
  Data Entry Error: There may be a typographical error in the customer ID or account number.
  Missing Data: Required data for the customer or business partner may be missing, such as address or contact information.
  Authorization Issues: The user may not have the necessary permissions to access the customer or business partner data.
  
  Solutions:
  
  Verify Customer ID: Double-check the customer ID or business partner ID for accuracy. Ensure that it is correctly entered without any typos.
  Check Business Partner Status: Use transaction code BP to check if the business partner is active and properly set up. If it is inactive, you may need to activate it.
  Create or Update Business Partner: If the business partner does not exist, you may need to create a new one using transaction code BP. Ensure all required fields are filled out correctly.
  Review Authorizations: Ensure that the user has the necessary authorizations to view or edit the customer or business partner data.
  Consult with IT Support: If the issue persists, it may be necessary to consult with your SAP support team or IT department to investigate further.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), XD01 (Create Customer), XD02 (Change Customer), and XD03 (Display Customer).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation for business partner management and customer master data to ensure compliance with data requirements.
  Training: Consider training sessions for users to minimize data entry errors and improve understanding of customer and business partner management in SAP.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.