How To Fix /PF1/MSG_PO_E077 - Invalid SLA hierarchy - simultaneous definition of group and segment

/PF1/MSG_PO_E077 - Overview

• Message type: E = Error

• Message class: /PF1/MSG_PO_E -

• Message number: 077

• Message text: Invalid SLA hierarchy - simultaneous definition of group and segment

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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/PF1/MSG_PO_E077 - Details

• The SAP error message /PF1/MSG_PO_E077 indicates that there is an issue with the Service Level Agreement (SLA) hierarchy configuration in the system. Specifically, it points to a simultaneous definition of both a group and a segment, which is not allowed.
  
  Cause:
  The error typically arises when:
  
  Configuration Conflict: There is a conflict in the configuration of the SLA hierarchy where both a group and a segment are defined at the same level, which violates the hierarchical structure expected by the system.
  Incorrect Data Entry: During the setup of the SLA, incorrect data may have been entered, leading to this conflict.
  System Customization: Customizations or enhancements in the SAP system may have inadvertently led to this issue.
  
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Review SLA Configuration:
  
  Go to the SLA configuration settings in your SAP system.
  Check the hierarchy structure to ensure that you are not defining both a group and a segment at the same level.
  
  
  
  Adjust