How To Fix /PF1/MSG_PO_CH_BAPI120 - Cannot create entries in customer account table

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_PO_CH_BAPI -

• Message number: 120

• Message text: Cannot create entries in customer account table

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_PO_CH_BAPI120 - Cannot create entries in customer account table ?

  The SAP error message /PF1/MSG_PO_CH_BAPI120 indicating "Cannot create entries in customer account table" typically arises during the execution of a Business Application Programming Interface (BAPI) related to customer account management. This error can occur for several reasons, and understanding the cause is crucial for finding a solution.
  Possible Causes:
  
  Authorization Issues: The user executing the BAPI may not have the necessary authorizations to create entries in the customer account table.
  Data Validation Errors: The data being passed to the BAPI may not meet the required validation rules, such as missing mandatory fields or incorrect data formats.
  Configuration Issues: There may be configuration settings in the SAP system that prevent the creation of customer account entries, such as account group settings or number range issues.
  System Locking: The customer account table may be locked due to another process or transaction, preventing new entries from being created.
  Technical Errors: There could be underlying technical issues, such as database connectivity problems or issues with the BAPI itself.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to create entries in the customer account table. This can be done by reviewing the user's roles and authorizations in the SAP system.
  Validate Input Data: Review the data being passed to the BAPI for completeness and correctness. Ensure that all mandatory fields are filled and that the data adheres to the expected formats.
  Review Configuration Settings: Check the configuration settings related to customer accounts, such as account groups and number ranges, to ensure they are set up correctly.
  Check for Locks: Use transaction codes like SM12 to check for any locks on the customer account table. If there are locks, identify the process holding the lock and resolve it.
  Debugging: If the issue persists, consider debugging the BAPI to identify any technical errors or exceptions that may be occurring during execution.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  
  Related Information:
  
  BAPI Documentation: Review the documentation for the specific BAPI being used to understand its parameters and requirements.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE37 (Function Module), SE80 (Object Navigator), and SE11 (Data Dictionary) for further investigation.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to involve your SAP Basis or technical team for further investigation and resolution.