How To Fix /PF1/MSG_PO_BAPI_PO957 - Clearing area from userinformation must be informed

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_PO_BAPI_PO -

• Message number: 957

• Message text: Clearing area from userinformation must be informed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_PO_BAPI_PO957 - Clearing area from userinformation must be informed ?

  The SAP error message /PF1/MSG_PO_BAPI_PO957 indicates that there is an issue with the clearing area in the user information when trying to execute a BAPI related to purchase orders. This error typically arises when the system expects certain user-related data to be provided, but it is missing or not correctly populated.
  Cause:
  
  Missing User Information: The error often occurs when the user information required for processing the BAPI is not provided or is incomplete. This could include missing fields in the user profile or session data.
  Configuration Issues: There may be configuration settings in the SAP system that are not set up correctly, leading to the system not being able to retrieve the necessary user information.
  Authorization Issues: The user may not have the necessary authorizations to access or modify the data related to the purchase order, which can lead to incomplete user information being passed to the BAPI.
  
  Solution:
  
  Check User Profile: Ensure that the user profile has all the necessary information filled out. This includes checking the user’s settings in transaction SU01.
  Review BAPI Parameters: When calling the BAPI, ensure that all required parameters, especially those related to user information, are being passed correctly. This may involve checking the documentation for the specific BAPI being used.
  Authorization Check: Verify that the user has the necessary authorizations to perform the action related to the BAPI. This can be done by checking the user roles and authorizations in transaction PFCG.
  Debugging: If the issue persists, consider debugging the BAPI call to see what specific user information is being requested and where it might be failing.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message or provide additional context.
  
  Related Information:
  
  BAPI Documentation: Review the official SAP documentation for the specific BAPI you are using to understand the required parameters and expected user information.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), PFCG (Role Maintenance), and SE37 (Function Module) to troubleshoot and resolve the issue.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.