How To Fix /PF1/MSG_PO739 - The Payment Item with key &1 / &2 / &3 is not found in data base

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_PO -

• Message number: 739

• Message text: The Payment Item with key &1 / &2 / &3 is not found in data base

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_PO739 - The Payment Item with key &1 / &2 / &3 is not found in data base ?

  The SAP error message /PF1/MSG_PO739 indicates that a payment item with the specified key (which typically includes details like payment document number, fiscal year, and item number) cannot be found in the database. This error often occurs in the context of payment processing, particularly when dealing with payment documents or payment items in the SAP system.
  Causes:
  
  Incorrect Key Information: The key provided (e.g., payment document number, fiscal year, item number) may be incorrect or does not exist in the database.
  Data Deletion: The payment item may have been deleted or not yet created in the system.
  Authorization Issues: The user may not have the necessary authorizations to view or access the payment item.
  Database Issues: There could be issues with the database or inconsistencies in the data.
  Timing Issues: The payment item may not have been posted yet, or there may be a delay in data synchronization.
  
  Solutions:
  
  Verify Key Information: Double-check the payment document number, fiscal year, and item number to ensure they are correct.
  Check Payment Document: Use transaction codes like FBL1N (Vendor Line Item Display) or FBL3N (G/L Account Line Item Display) to see if the payment document exists.
  Review Authorizations: Ensure that the user has the necessary permissions to access the payment item.
  Check for Deletions: Investigate if the payment item was deleted or if there are any related logs that indicate changes to the payment document.
  Consult with IT Support: If the issue persists, it may be necessary to consult with your IT support team or SAP Basis team to check for database issues or inconsistencies.
  Recreate Payment Item: If the payment item is indeed missing and should exist, you may need to recreate it or reprocess the payment.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB03 (Display Document), FBL1N, FBL3N, and F110 (Automatic Payment Transactions) for troubleshooting.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to payment processing and error handling for further insights.
  
  If the problem continues after trying the above solutions, it may be beneficial to escalate the issue to your SAP support team for further investigation.