How To Fix /PF1/MSG_PO428 - Payment item &1 &2 is in postprocessing in account management system


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /PF1/MSG_PO -

  • Message number: 428

  • Message text: Payment item &1 &2 is in postprocessing in account management system

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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  • What is the cause and solution for SAP error message /PF1/MSG_PO428 - Payment item &1 &2 is in postprocessing in account management system ?

    The SAP error message /PF1/MSG_PO428 indicates that a payment item is currently in postprocessing in the account management system. This typically means that the payment item is being processed or has been flagged for further action, and therefore cannot be modified or processed until the postprocessing is complete.

    Cause:

    1. Pending Processing: The payment item is still undergoing some form of processing, such as reconciliation or validation.
    2. Locking Mechanism: The item may be locked by another process or user, preventing any changes or further actions.
    3. System Configuration: There may be specific configurations or workflows in place that require certain conditions to be met before the payment item can be processed.

    Solution:

    1. Check Status: Verify the status of the payment item in the system. You can do this by navigating to the relevant transaction or report that displays payment items.
    2. Wait for Completion: If the item is in postprocessing, you may need to wait until the current processing is complete. This could take some time depending on the system load and the nature of the processing.
    3. Review Logs: Check the application logs or system logs for any errors or warnings that might provide more context on why the item is in postprocessing.
    4. Consult with IT Support: If the issue persists, it may be necessary to consult with your IT support team or SAP Basis team to investigate further. They can check for any system issues or configurations that might be causing the delay.
    5. Manual Intervention: In some cases, manual intervention may be required to release the item from postprocessing, especially if it is stuck due to an error.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as FBL1N (Vendor Line Item Display) or FBL3N (G/L Account Line Item Display) to check the status of payment items.
    • SAP Notes: Look for SAP Notes related to this error message for any patches or updates that may address known issues.
    • Documentation: Review SAP documentation or help files for more information on payment processing and postprocessing workflows.

    If you continue to experience issues, it may be beneficial to escalate the matter to SAP support for further assistance.

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