How To Fix /PF1/MSG_PO425 - Recipient party item &1 &2 was returned

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_PO -

• Message number: 425

• Message text: Recipient party item &1 &2 was returned

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_PO425 - Recipient party item &1 &2 was returned ?

  The SAP error message /PF1/MSG_PO425 indicates that a recipient party item in a purchase order (PO) has been returned. This typically occurs in the context of electronic document processing, such as when using EDI (Electronic Data Interchange) or similar communication methods.
  Cause:
  The error can be caused by several factors, including:
  
  Incorrect Configuration: The recipient party may not be correctly configured in the system, leading to issues in processing the document.
  Data Mismatch: There may be discrepancies between the data in the purchase order and the expected data format or values for the recipient.
  Communication Issues: Problems in the communication channel (e.g., network issues, incorrect EDI settings) can lead to the recipient not being able to process the document.
  Recipient's System Issues: The recipient's system may have encountered an error while processing the document, leading to a return.
  
  Solution:
  To resolve the error, consider the following steps:
  
  
  Check Configuration: Verify that the recipient party is correctly configured in the system. This includes checking partner profiles, communication methods, and any relevant settings in the EDI or IDoc configuration.
  
  
  Review Data: Examine the purchase order data for any inconsistencies or errors. Ensure that all required fields are populated correctly and that the data adheres to the expected formats.
  
  
  Analyze Logs: Check the application logs or EDI logs for more detailed error messages that can provide insights into why the recipient party returned the item. This can help identify specific issues that need to be addressed.
  
  
  Contact Recipient: If the issue seems to be on the recipient's side, reach out to them to understand if they encountered any issues while processing the document.
  
  
  Test Communication: If applicable, perform tests to ensure that the communication channel is functioning correctly. This may involve sending test documents to verify that they are received and processed without errors.
  
  
  Consult Documentation: Refer to SAP documentation or support notes related to the specific error message for additional troubleshooting steps or known issues.
  
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like WE02 or WE05 to monitor IDocs and their statuses.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with detailed information about the error and the steps you have already taken.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.