How To Fix /PF1/MSG_LOG_GUI390 - Main poller aborting as waiting time of &1 minutes has elapsed

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_LOG_GUI -

• Message number: 390

• Message text: Main poller aborting as waiting time of &1 minutes has elapsed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_LOG_GUI390 - Main poller aborting as waiting time of &1 minutes has elapsed ?

  The SAP error message /PF1/MSG_LOG_GUI390 Main poller aborting as waiting time of &1 minutes has elapsed typically indicates that a process or operation in the SAP system is taking longer than expected, leading to a timeout. This can occur in various scenarios, such as during data processing, report generation, or when waiting for a response from a backend system.
  Cause:
  
  Long-running Processes: The main poller is waiting for a response from a long-running process that exceeds the configured waiting time.
  System Performance Issues: High system load, resource contention, or performance bottlenecks can lead to delays in processing.
  Network Latency: If the operation involves communication with external systems or databases, network issues can cause delays.
  Configuration Settings: The timeout settings for the main poller may be too low for the operations being performed.
  
  Solution:
  
  Increase Timeout Settings: If the operation is expected to take longer, consider increasing the timeout settings for the main poller. This can usually be done in the SAP system configuration.
  Optimize Processes: Review and optimize the processes that are taking too long. This may involve analyzing the code, database queries, or any external calls being made.
  Monitor System Performance: Use SAP transaction codes like ST03N (Workload Analysis) or ST22 (Dump Analysis) to monitor system performance and identify bottlenecks.
  Check Network Connectivity: Ensure that there are no network issues affecting communication between the SAP system and any external systems.
  Review Logs: Check the application logs and system logs for any additional error messages or warnings that could provide more context about the issue.
  Consult SAP Notes: Look for relevant SAP Notes that may address this specific error or provide guidance on configuration settings.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for details on configuring timeout settings and performance tuning.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Support Tickets: If the issue persists, consider opening a support ticket with SAP for further assistance.
  
  By addressing the underlying causes and implementing the suggested solutions, you should be able to resolve the error and improve the performance of your SAP system.