How To Fix /PF1/MSG_LOG_GUI171 - Order field uppercase conversion failed: Error reading Customizing

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_LOG_GUI -

• Message number: 171

• Message text: Order field uppercase conversion failed: Error reading Customizing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_LOG_GUI171 - Order field uppercase conversion failed: Error reading Customizing ?

  The SAP error message /PF1/MSG_LOG_GUI171 Order field uppercase conversion failed: Error reading Customizing typically indicates an issue related to the system's inability to read or access the necessary customizing settings for converting order fields to uppercase. This can occur in various scenarios, particularly when dealing with order management or data entry processes.
  Causes:
  
  Missing Customizing Settings: The necessary customizing settings for the order field may not be defined in the system.
  Authorization Issues: The user may not have the required authorizations to access the customizing settings.
  Transport Issues: If the customizing settings were recently transported from another system, there may have been an error during the transport process.
  Database Issues: There could be issues with the database that prevent the system from reading the customizing settings.
  System Configuration Errors: Incorrect configuration in the system can lead to this error.
  
  Solutions:
  
  
  Check Customizing Settings:
  
  Navigate to the relevant customizing transaction (e.g., SPRO) and verify that the necessary settings for the order field are correctly defined.
  Ensure that the settings are active and properly configured.
  
  
  
  Review Authorizations:
  
  Check the user’s authorization profile to ensure they have the necessary permissions to access the customizing settings.
  If needed, consult with your SAP security team to adjust the authorizations.
  
  
  
  Transport Management:
  
  If the issue arose after a transport, check the transport logs for any errors.
  Ensure that all necessary objects were included in the transport and that they were imported correctly.
  
  
  
  Database Consistency:
  
  Run database consistency checks to ensure that there are no issues with the database that could be causing the error.
  If necessary, consult with your database administrator.
  
  
  
  System Logs:
  
  Check the system logs (transaction SM21) for any related error messages that could provide more context about the issue.
  Look for any dumps in transaction ST22 that might indicate a deeper problem.
  
  
  
  SAP Notes:
  
  Search the SAP Support Portal for any relevant SAP Notes that might address this specific error message. There may be patches or updates available that resolve the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error and the steps you have already taken.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), SM21 (System Log), ST22 (Dump Analysis), and SU53 (Authorization Check).
  Documentation: Review SAP documentation related to order management and customizing settings to ensure you understand the expected configurations.
  Community Forums: Check SAP community forums or other online resources for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to diagnose and resolve the error message related to the uppercase conversion of order fields in SAP.