How To Fix /PF1/MSG_IPM_E662 - File import failed; dummy order & / & / & sent to Exception Handling


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /PF1/MSG_IPM_E -

  • Message number: 662

  • Message text: File import failed; dummy order & / & / & sent to Exception Handling

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message /PF1/MSG_IPM_E662 - File import failed; dummy order & / & / & sent to Exception Handling ?

    The SAP error message /PF1/MSG_IPM_E662 File import failed; dummy order & / & / & sent to Exception Handling typically indicates that there was an issue during the import of a file related to the Integrated Product Management (IPM) module in SAP. This error suggests that the system encountered a problem with the data being imported, which led to the creation of a "dummy order" and the subsequent routing of the process to Exception Handling.

    Causes:

    1. Data Format Issues: The file being imported may not conform to the expected format or structure. This could include incorrect delimiters, missing fields, or invalid data types.
    2. Validation Errors: The data in the file may fail validation checks within SAP, such as missing mandatory fields or incorrect values that do not meet business rules.
    3. System Configuration: There may be configuration issues in the SAP system that prevent the successful import of the file.
    4. File Encoding: The file may be encoded in a format that SAP cannot read properly (e.g., UTF-8 vs. ANSI).
    5. Network Issues: Temporary network issues during the file transfer could lead to incomplete or corrupted data being imported.

    Solutions:

    1. Check File Format: Ensure that the file being imported adheres to the required format and structure. Validate the delimiters, field lengths, and data types.
    2. Review Data: Inspect the data in the file for any inconsistencies or errors. Make sure all mandatory fields are filled and that the data meets the expected criteria.
    3. SAP Configuration: Review the configuration settings in SAP related to the import process. Ensure that all necessary settings are correctly configured.
    4. Error Logs: Check the SAP error logs for more detailed information about the failure. This can provide insights into what specifically went wrong during the import process.
    5. Test with Sample Data: If possible, test the import process with a smaller set of sample data to isolate the issue.
    6. Consult Documentation: Refer to SAP documentation or support resources for guidance on the specific import process and any known issues related to it.
    7. Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with the error message and any relevant logs.

    Related Information:

    • Exception Handling: The mention of "Exception Handling" indicates that the system has a mechanism to manage errors during the import process. You may need to review the Exception Handling logs to understand the specific nature of the error and how to resolve it.
    • Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that pertain to file imports and exception handling, such as SM37 (Job Monitoring) or SLG1 (Application Log).
    • User Roles and Permissions: Ensure that the user performing the import has the necessary permissions to execute the import process and access the relevant data.

    By following these steps, you should be able to identify the cause of the error and implement a solution to successfully import the file.

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