How To Fix /PF1/MSG_GUI221 - Error while processing incoming order

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_GUI -

• Message number: 221

• Message text: Error while processing incoming order

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_GUI221 - Error while processing incoming order ?

  The SAP error message /PF1/MSG_GUI221 typically indicates that there is an issue with processing an incoming order. This error can arise from various causes, and the specific details may vary depending on the context in which the error occurs. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Data Inconsistencies: The incoming order may contain data that does not match the expected format or values in the SAP system.
  Missing Master Data: Required master data (such as customer, material, or vendor information) may be missing or incorrect.
  Configuration Issues: There may be configuration settings in the SAP system that are not set up correctly for processing the order.
  Authorization Issues: The user processing the order may not have the necessary authorizations to perform the action.
  System Errors: There could be temporary system issues or bugs that are causing the error.
  
  Solutions:
  
  Check Data Validity: Review the incoming order data for any inconsistencies or errors. Ensure that all required fields are filled out correctly.
  Verify Master Data: Ensure that all necessary master data is available and correctly configured in the system. This includes checking customer, material, and vendor records.
  Review Configuration: Check the configuration settings related to order processing in the SAP system. Ensure that all relevant settings are correctly defined.
  User Authorizations: Verify that the user has the necessary authorizations to process the order. If not, work with your SAP security team to grant the required permissions.
  Check System Logs: Look at the system logs (transaction SLG1) for more detailed error messages that may provide additional context about the issue.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address known issues related to this error message.
  Contact SAP Support: If the issue persists and cannot be resolved with the above steps, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as VA01 (Create Sales Order), VA02 (Change Sales Order), and VA03 (Display Sales Order).
  SAP Documentation: Review SAP documentation and help files for more information on order processing and error handling.
  User Forums: Check SAP community forums and user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.