How To Fix /PF1/MSG_GATEWAY028 - You are not authorized to display the process log

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_GATEWAY -

• Message number: 028

• Message text: You are not authorized to display the process log

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_GATEWAY028 - You are not authorized to display the process log ?

  The SAP error message /PF1/MSG_GATEWAY028 indicates that a user is not authorized to display the process log. This typically occurs when a user attempts to access logs or information that they do not have the necessary permissions for.
  Cause:
  
  Authorization Issues: The user does not have the required authorization object to view the process log. This could be due to missing roles or authorizations in their user profile.
  Role Assignment: The user may not be assigned to the correct roles that include the necessary permissions to access the logs.
  System Configuration: There may be specific configurations in the system that restrict access to certain logs based on user roles.
  
  Solution:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after receiving the error to check the authorization check that failed. This will provide insight into which specific authorization object is missing.
  Alternatively, you can use transaction SU01 to view the user’s profile and check the assigned roles.
  
  
  
  Modify User Roles:
  
  If you have the necessary administrative rights, you can add the required authorization objects to the user’s roles using transaction PFCG.
  Ensure that the user has the necessary authorizations, such as S_LOG_COM (for log display) or any other relevant authorization objects.
  
  
  
  Consult with Security Team:
  
  If you do not have the necessary permissions to change roles or authorizations, contact your SAP security team or administrator. Provide them with the error message and any relevant details so they can assist in resolving the issue.
  
  
  
  Testing:
  
  After making changes to the user’s roles or authorizations, have the user log out and log back in to see if the issue is resolved.
  
  
  
  Related Information:
  
  Authorization Objects: Familiarize yourself with the relevant authorization objects that control access to logs and process information in SAP.
  Transaction Codes:
  
  SU53: Display authorization check.
  SU01: User maintenance.
  PFCG: Role maintenance.
  
  
  Documentation: Review SAP documentation or help resources for more information on authorization management and troubleshooting authorization issues.
  
  By following these steps, you should be able to identify and resolve the authorization issue causing the error message /PF1/MSG_GATEWAY028.