How To Fix /PF1/MSG_EV021 - Payment Transaction Chain: SSI determination failed

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_EV -

• Message number: 021

• Message text: Payment Transaction Chain: SSI determination failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_EV021 - Payment Transaction Chain: SSI determination failed ?

  The SAP error message /PF1/MSG_EV021 Payment Transaction Chain: SSI determination failed typically indicates an issue with the determination of the Single Source of Information (SSI) for a payment transaction chain. This error can arise in various contexts, particularly in financial processes involving payment transactions.
  Causes:
  
  
  Configuration Issues: The SSI determination may not be properly configured in the system. This could involve missing or incorrect settings in the payment transaction configuration.
  Data Inconsistencies: There may be inconsistencies or missing data in the master data or transaction data that the system relies on to determine the SSI.
  Authorization Issues: The user may not have the necessary authorizations to access the required data for SSI determination.
  System Bugs: Occasionally, this error can be caused by bugs in the SAP system or specific patches that have not been applied.
  
  Solutions:
  
  Check Configuration: Review the configuration settings related to payment transactions and SSI determination. Ensure that all necessary parameters are correctly set