How To Fix /PF1/MSG_EV015 - Valid transaction chain provided; no SSI determination performed

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_EV -

• Message number: 015

• Message text: Valid transaction chain provided; no SSI determination performed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_EV015 - Valid transaction chain provided; no SSI determination performed ?

  The SAP error message /PF1/MSG_EV015 Valid transaction chain provided; no SSI determination performed typically relates to the SAP Event Management (EM) module, particularly in the context of handling event chains and the determination of Service Level Agreements (SLAs) or Service Level Indicators (SLIs).
  Cause:
  This error message indicates that while a valid transaction chain has been provided, the system did not perform the Service Level Indicator (SSI) determination. This can occur due to several reasons, including:
  
  Configuration Issues: The system may not be properly configured to perform SSI determination for the given transaction chain.
  Missing Data: Required data for the SSI determination might be missing or incomplete.
  Transaction Chain Not Active: The transaction chain provided may not be active or may not have been set up correctly in the system.
  Event Management Settings: There may be settings in the Event Management configuration that prevent the SSI determination from being executed.
  
  Solution:
  To resolve this issue, you can take the following steps:
  
  
  Check Configuration:
  
  Ensure that the Event Management settings are correctly configured for SSI determination. This includes checking the configuration of the transaction chain and the associated SLAs/SLIs.
  Verify that the relevant event handlers and monitoring settings are correctly set up.
  
  
  
  Validate Transaction Chain:
  
  Confirm that the transaction chain you are using is active and correctly defined in the system.
  Check if the transaction chain has the necessary events and data associated with it.
  
  
  
  Review Data Completeness:
  
  Ensure that all required data for the SSI determination is present. This includes checking for any missing or incomplete event data that might be necessary for the determination process.
  
  
  
  Check Logs and Traces:
  
  Review the application logs and traces for any additional error messages or warnings that might provide more context about why the SSI determination was not performed.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation for Event Management and SSI determination to ensure that all prerequisites and configurations are met.
  
  
  
  Testing:
  
  After making any changes, test the transaction chain again to see if the issue persists.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  SAP Support: If the issue persists after following the above steps, consider reaching out to SAP Support for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.