How To Fix /PF1/MSG_EOD071 - Logon& from userinformation must be informed.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /PF1/MSG_EOD -

  • Message number: 071

  • Message text: Logon& from userinformation must be informed.

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /PF1/MSG_EOD071 - Logon& from userinformation must be informed. ?

    The SAP error message /PF1/MSG_EOD071 typically indicates that there is an issue related to user information that needs to be provided during the logon process. This error is often encountered in the context of specific SAP applications or modules, particularly those related to end-of-day (EOD) processing or financial transactions.

    Cause:

    The error message usually arises due to one of the following reasons:

    1. Missing User Information: The user profile may not have all the required information filled out, such as personal details, roles, or authorizations.
    2. Configuration Issues: There may be a configuration issue in the SAP system that is preventing the user information from being recognized or processed correctly.
    3. Authorization Problems: The user may not have the necessary authorizations to access certain functionalities or data, leading to this error message.
    4. System Settings: Certain system settings or parameters may require user information to be filled out before allowing access to specific transactions or reports.

    Solution:

    To resolve the /PF1/MSG_EOD071 error, you can take the following steps:

    1. Check User Profile:

      • Go to transaction SU01 (User Maintenance) and check the user profile for the affected user.
      • Ensure that all required fields are filled out, including personal information, roles, and authorizations.
    2. Review Authorizations:

      • Ensure that the user has the necessary authorizations to perform the actions they are trying to execute.
      • You can use transaction SU53 to check for authorization failures after the error occurs.
    3. Consult with Basis Team:

      • If the issue persists, consult with your SAP Basis team to check for any configuration issues or system settings that may be causing the problem.
    4. Check System Logs:

      • Review system logs (transaction SM21) for any related error messages or warnings that could provide more context about the issue.
    5. Documentation and Support:

      • Refer to SAP documentation or support notes related to the specific module or application you are working with for any known issues or additional troubleshooting steps.
    6. User Training:

      • Ensure that users are trained on the necessary procedures for entering their information correctly in the system.

    Related Information:

    • SAP Notes: Check SAP Notes for any updates or patches related to this error message.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01, SU53, SM21, and others that may help in troubleshooting.
    • User Groups: If applicable, ensure that the user is part of the correct user groups that have the necessary permissions.

    If the problem continues after following these steps, it may be necessary to escalate the issue to SAP support for further assistance.

    • Do you have any question about this error?


      Upgrade now to chat with this error.


Instant HelpGet instant SAP help. Start your 7-day free trial now.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
ERPlingo's SAP support assistant is amazing. Saves me countless hours trying to solve complex SAP issues myself. It's a real game changer!
Rate 1
Thomas Michael
SAP Consultant, Author & Speaker