How To Fix /PF1/MSG_EH_E711 - Customer rate &1 is outside of &4 spread range from &2 to &3

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_EH_E -

• Message number: 711

• Message text: Customer rate &1 is outside of &4 spread range from &2 to &3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_EH_E711 - Customer rate &1 is outside of &4 spread range from &2 to &3 ?

  The SAP error message /PF1/MSG_EH_E711 indicates that a customer rate is outside of the defined spread range. This error typically occurs in the context of pricing or financial transactions where specific rate limits are enforced.
  Cause:
  The error message is triggered when the customer rate being processed falls outside the acceptable range defined by the system. The message provides the following details:
  
  &1: The customer rate that is being evaluated.
  &2: The lower limit of the acceptable range.
  &3: The upper limit of the acceptable range.
  &4: The identifier for the spread range.
  
  This situation can arise due to:
  
  Incorrect configuration of pricing conditions or rate spreads in the system.
  Changes in market conditions that have not been updated in the system.
  Data entry errors where an incorrect rate is input for a customer.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Configuration:
  
  Review the configuration settings for the pricing conditions and spread ranges in the relevant SAP module (e.g., SAP SD, SAP FI).
  Ensure that the spread range is correctly defined and that it aligns with the business requirements.
  
  
  
  Validate Customer Rates:
  
  Verify the customer rate being processed. Ensure that it is within the defined limits.
  If the rate is indeed correct, consider adjusting the spread range to accommodate the new rate.
  
  
  
  Update Rates:
  
  If the customer rate is based on market conditions, ensure that the rates are updated in the system to reflect current market values.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on managing pricing conditions and spread ranges.
  
  
  
  Contact Support:
  
  If the issue persists after checking the configuration and rates, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Depending on your SAP version and module, you may need to use specific transaction codes to access pricing condition records (e.g., VK11 for creating conditions, VK12 for changing conditions).
  Customizing Settings: The relevant customizing settings can usually be found under the path: SPRO -> Sales and Distribution -> Basic Functions -> Pricing -> Pricing Control.
  Error Logs: Check the application logs (transaction SLG1) for additional details that may help diagnose the issue.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.