How To Fix /PF1/MSG_EH_E707 - Cannot get standard rate for customer rate allowed check deviation

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_EH_E -

• Message number: 707

• Message text: Cannot get standard rate for customer rate allowed check deviation

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_EH_E707 - Cannot get standard rate for customer rate allowed check deviation ?

  The SAP error message /PF1/MSG_EH_E707 indicates that the system is unable to retrieve the standard rate for a customer during a rate allowed check deviation. This error typically arises in the context of pricing, billing, or financial transactions where a standard rate is expected but cannot be found.
  Causes:
  
  Missing Standard Rate: The standard rate for the customer may not be defined in the system.
  Incorrect Configuration: There may be issues with the configuration of pricing procedures or rate determination.
  Data Inconsistencies: There could be inconsistencies in the master data related to the customer or the materials/services involved.
  Authorization Issues: The user may not have the necessary authorizations to access the required data.
  Custom Code Issues: If there are custom enhancements or modifications in the pricing logic, they may be causing the error.
  
  Solutions:
  
  
  Check Standard Rate Configuration:
  
  Navigate to the relevant configuration settings in SAP (e.g., transaction SPRO) and ensure that the standard rates for the customer are correctly defined.
  Verify that the pricing conditions are set up properly in the pricing procedure.
  
  
  
  Review Customer Master Data:
  
  Check the customer master data (transaction code XD03) to ensure that all necessary information is complete and accurate, including the pricing information.
  
  
  
  Analyze Pricing Procedure:
  
  Review the pricing procedure assigned to the customer and ensure that it includes the necessary condition types for standard rates.
  
  
  
  Check for Data Inconsistencies:
  
  Run reports or use transaction codes like SE16N to check for any inconsistencies in the relevant tables (e.g., KONV for pricing conditions).
  
  
  
  Authorization Check:
  
  Ensure that the user encountering the error has the necessary authorizations to access the pricing data.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the pricing logic to identify any custom code that may be interfering with the standard rate retrieval.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional guidance.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SPRO (Customizing)
  XD03 (Display Customer)
  SE16N (Data Browser)
  
  
  Tables:
  
  KONV (Conditions)
  KNA1 (General Data in Customer Master)
  KNB1 (Customer Master Company Code Data)
  
  
  SAP Support: If the issue cannot be resolved internally, consider reaching out to SAP Support for assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.