How To Fix /PF1/MSG_EH_E332 - Error during active return indicator determination

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_EH_E -

• Message number: 332

• Message text: Error during active return indicator determination

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_EH_E332 - Error during active return indicator determination ?

  The SAP error message /PF1/MSG_EH_E332 indicates that there is an issue during the determination of the active return indicator in the context of the Event Handling (EH) module. This error typically arises in scenarios involving the processing of returns or exchanges in logistics or sales processes.
  Cause:
  The error can be caused by several factors, including but not limited to:
  
  Configuration Issues: Incorrect or incomplete configuration in the Event Handling settings or related modules.
  Data Inconsistencies: Missing or inconsistent data in the master data (e.g., material master, customer master) or transaction data.
  Custom Code: If there are custom enhancements or modifications in the system, they might interfere with the standard processing logic.
  Missing Authorizations: The user may not have the necessary authorizations to perform the action that triggered the error.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Configuration:
  
  Review the configuration settings related to Event Handling and return processing. Ensure that all necessary settings are correctly defined.
  Use transaction codes like SPRO to access the configuration settings.
  
  
  
  Data Validation:
  
  Verify that all relevant master data (materials, customers, etc.) is complete and consistent.
  Check for any missing or incorrect entries in the return documents or related transactions.
  
  
  
  Review Custom Code:
  
  If there are any custom enhancements or modifications, review the code to ensure it does not interfere with the standard processing logic.
  Consider temporarily disabling custom code to see if the error persists.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to perform the action that triggered the error. You can check this using transaction SU53 after the error occurs.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the process to identify the exact point of failure. This may require technical expertise.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be patches or updates available that resolve known issues.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including the context in which it occurs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA01 (Create Sales Order), VL01N (Create Outbound Delivery), and others that may be involved in the return process.
  Documentation: Review SAP documentation related to Event Handling and return processing for best practices and guidelines.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify and resolve the cause of the /PF1/MSG_EH_E332 error in your SAP system.