How To Fix /PF1/MSG_EH_E312 - Transaction type &1 is not returnable

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_EH_E -

• Message number: 312

• Message text: Transaction type &1 is not returnable

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_EH_E312 - Transaction type &1 is not returnable ?

  The SAP error message /PF1/MSG_EH_E312 with the description "Transaction type &1 is not returnable" typically occurs in the context of handling transactions that are not eligible for return processing. This error is often encountered in the SAP Environment, Health, and Safety (EHS) module or related areas where specific transaction types are defined.
  Cause:
  The error is triggered when a user attempts to process a transaction that has been defined in the system as non-returnable. This could be due to several reasons:
  
  Transaction Type Configuration: The transaction type being used is configured in the system to not allow returns.
  Business Rules: Certain business rules or policies may dictate that specific transaction types cannot be returned.
  Data Entry Error: The user may have mistakenly selected the wrong transaction type that is not eligible for return.
  
  Solution:
  To resolve this error, consider the following steps:
  
  
  Check Transaction Type Configuration:
  
  Review the configuration settings for the transaction type in question. This can typically be done in the customizing settings of SAP (transaction code SPRO).
  Navigate to the relevant section for transaction types and verify if the transaction type is indeed marked as non-returnable.
  
  
  
  Consult Business Rules:
  
  Verify with your business process owner or relevant stakeholders to understand if the transaction type should be returnable. If it should be, you may need to adjust the configuration.
  
  
  
  Select Correct Transaction Type:
  
  If the transaction type is not meant to be returnable, ensure that you are selecting the correct transaction type that is eligible for return processing.
  
  
  
  Error Documentation:
  
  Check SAP Notes or documentation related to this specific error message for any additional insights or updates that may be relevant.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue through the above steps, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration or any known issues.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SPRO for configuration, or SE11 for data dictionary checks.
  SAP Notes: Search for SAP Notes related to the error message for any patches or updates that may address the issue.
  User Documentation: Review user manuals or training materials related to the EHS module or the specific business process to ensure compliance with the expected procedures.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.