How To Fix /PF1/MSG_EH_E140 - Missing Customizing for active return (clearing area &1, type &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_EH_E -

• Message number: 140

• Message text: Missing Customizing for active return (clearing area &1, type &2)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_EH_E140 - Missing Customizing for active return (clearing area &1, type &2) ?

  The SAP error message /PF1/MSG_EH_E140 Missing Customizing for active return (clearing area &1, type &2) typically indicates that there is a configuration issue related to the handling of returns in the system. This error arises when the system cannot find the necessary customizing settings for a specific clearing area and return type.
  Cause:
  
  
  Missing Customizing Entries: The error suggests that there are no entries in the customizing settings for the specified clearing area and return type. This could be due to:
  
  The return type not being defined in the system.
  The clearing area not being properly configured for the return process.
  The relevant customizing settings not being transported to the system.
  
  
  
  Incorrect Configuration: If the configuration for returns is incomplete or incorrect, it can lead to this error.
  
  
  Transport Issues: If the customizing settings were supposed to be transported from another system (like a development or quality assurance system) and the transport failed or was not executed, this error can occur.
  
  
  Solution:
  
  
  Check Customizing Settings:
  
  Go to the SAP Customizing Implementation Guide (IMG) and navigate to the relevant section for returns processing.
  Ensure that the return type and clearing area are properly defined and configured.
  You can check the path: Logistics > Logistics Execution > Returns > Define Return Types and Logistics > Logistics Execution > Returns > Define Clearing Areas.
  
  
  
  Create Missing Entries:
  
  If the required entries are missing, create them according to your business requirements. Make sure to define the return type and associate it with the correct clearing area.
  
  
  
  Transport Customizing:
  
  If the settings are missing due to transport issues, ensure that the necessary customizing requests are correctly transported to the system.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to returns processing for any additional configuration steps that may be required.
  
  
  
  Testing:
  
  After making the necessary changes, test the return process to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance on configuring returns.
  Transaction Codes: Familiarize yourself with transaction codes related to returns processing, such as VL01N (Create Outbound Delivery) and VL02N (Change Outbound Delivery).
  User Roles: Ensure that the user has the necessary authorizations to access and modify the customizing settings.
  
  If the issue persists after checking the above points, it may be beneficial to consult with your SAP Basis or functional team for further investigation.