How To Fix /PF1/MSG_EH_CUST228 - Enter a priority higher than 0

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_EH_CUST -

• Message number: 228

• Message text: Enter a priority higher than 0

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_EH_CUST228 - Enter a priority higher than 0 ?

  The SAP error message /PF1/MSG_EH_CUST228 with the description "Enter a priority higher than 0" typically occurs in the context of the SAP Environment Management (EH) or similar modules where priority settings are required for certain processes or entries.
  Cause:
  This error indicates that a priority value has been entered as 0 or has not been entered at all, while the system requires a priority value greater than 0. In many SAP applications, priority levels are used to determine the urgency or importance of tasks, notifications, or incidents. A priority of 0 usually signifies that no priority has been assigned, which is not acceptable in this context.
  Solution:
  To resolve this error, you should:
  
  
  Check the Input Field: Ensure that you are entering a valid priority value in the relevant field. The priority should be a positive integer (1 or higher).
  
  
  Review Documentation: If you are unsure about the acceptable range of priority values, refer to the relevant SAP documentation or user guide for the specific module you are working with.
  
  
  Default Values: If the system is supposed to provide a default priority, check if there are any configuration settings that might be affecting this. You may need to consult with your SAP administrator or support team.
  
  
  Validation Rules: Ensure that there are no validation rules or custom logic in place that might be overriding your input. Sometimes, custom developments can lead to unexpected behavior.
  
  
  User Permissions: Verify that you have the necessary permissions to enter or modify priority values. Lack of permissions might prevent you from making the required changes.
  
  
  Testing: After making the necessary adjustments, try to save or submit the entry again to see if the error persists.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Transaction Codes: Familiarize yourself with the transaction codes related to the module you are working in, as they may provide additional insights or options for troubleshooting.
  Support Forums: Consider visiting SAP community forums or support channels where other users may have encountered similar issues and shared their solutions.
  
  If the problem persists after following these steps, it may be beneficial to reach out to your SAP support team for further assistance.