How To Fix /PF1/MSG_EH_CUST212 - Reaction types with same priority in a clearing area &1 are not allowed

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_EH_CUST -

• Message number: 212

• Message text: Reaction types with same priority in a clearing area &1 are not allowed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_EH_CUST212 - Reaction types with same priority in a clearing area &1 are not allowed ?

  The SAP error message /PF1/MSG_EH_CUST212 indicates that there are multiple reaction types with the same priority defined in a specific clearing area. This situation is not allowed in the system, as it can lead to ambiguity in processing.
  Cause:
  The error typically arises when:
  
  Duplicate Reaction Types: Two or more reaction types have been assigned the same priority within the same clearing area.
  Configuration Issues: There may be a misconfiguration in the settings for reaction types in the relevant customizing settings.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Identify the Clearing Area: Determine which clearing area (&1 in the error message) is causing the issue.
  
  
  Check Reaction Types:
  
  Go to the customizing settings for the relevant module (e.g., SAP Event Management, SAP S/4HANA).
  Navigate to the section where reaction types are defined (this could be under the configuration for event management or similar).
  Look for the reaction types assigned to the identified clearing area.
  
  
  
  Review Priorities:
  
  Check the priority assigned to each reaction type in the clearing area.
  Identify any duplicates where two or more reaction types have the same priority.
  
  
  
  Modify Priorities:
  
  Change the priority of one or more reaction types to ensure that each reaction type has a unique priority within the clearing area.
  Save your changes.
  
  
  
  Test the Configuration: After making the changes, test the functionality to ensure that the error no longer occurs and that the system behaves as expected.
  
  
  Related Information:
  
  Documentation: Refer to the SAP Help Portal or specific module documentation for detailed information on configuring reaction types and priorities.
  Transaction Codes: You may need to use transaction codes like SPRO to access the customizing settings or other relevant transaction codes specific to your SAP environment.
  Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide further assistance.
  
  By following these steps, you should be able to resolve the error and ensure that your configuration adheres to the system's requirements.