How To Fix /PF1/MSG_EH_BAPI_EH062 - Log information for a failing Item was retrieved for key &1/&2/&3/&4

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_EH_BAPI_EH -

• Message number: 062

• Message text: Log information for a failing Item was retrieved for key &1/&2/&3/&4

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_EH_BAPI_EH062 - Log information for a failing Item was retrieved for key &1/&2/&3/&4 ?

  The SAP error message /PF1/MSG_EH_BAPI_EH062 typically indicates that there is an issue related to the retrieval of log information for a specific item in the context of a BAPI (Business Application Programming Interface) call. The message includes placeholders for keys that represent specific identifiers for the item in question.
  Cause:
  The error can occur due to several reasons, including:
  
  Data Inconsistency: The item identified by the keys provided may not exist in the database, or there may be inconsistencies in the data.
  Authorization Issues: The user executing the BAPI may not have the necessary authorizations to access the log information for the specified item.
  Technical Issues: There may be underlying technical issues, such as database connectivity problems or issues with the BAPI implementation itself.
  Missing Configuration: The system may not be properly configured to handle the specific item type or log retrieval process.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Item Existence: Verify that the item with the specified keys exists in the system. You can do this by querying the relevant database tables or using transaction codes that display item details.
  
  
  Review Authorizations: Ensure that the user has the necessary authorizations to access the log information. You may need to consult with your SAP security team to check the user's roles and permissions.
  
  
  Analyze BAPI Implementation: If you have access to the BAPI code, review its implementation to ensure that it is correctly handling the retrieval of log information. Look for any error handling that may provide additional context.
  
  
  Check System Logs: Review the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the failure.
  
  
  Consult SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be known issues or patches available.
  
  
  Test in a Development Environment: If possible, replicate the issue in a development or test environment to further diagnose the problem without affecting production data.
  
  
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance. Provide them with the error message, context, and any steps you have already taken.
  
  
  Related Information:
  
  BAPI Documentation: Review the documentation for the specific BAPI you are using to understand its parameters and expected behavior.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SE37 (Function Module), SE80 (Object Navigator), and SLG1 (Application Log).
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.